There are no safeguards in place to protect you as a customer from irresponsible and dodgy vehicle owners. Be aware of owners advertising one vehicle and then switching it to another (without updating the details on the app or in the hire contract). We ended up driving with no insurance which was the responsibility of the owner, and Yescapa refused to do anything about it. They even refused to allow us to leave a review on the post. I can only assume that all other hires of this vehicle owner had the same experience but were unable to leave a review.