I called to return a faulty hoover. After explaining everything, l was told that the procedure is that someone will come home and try to fix it, if it can’t be fixed then only they will replace the item. It’s less than 28 days before we bought the hoover, would l really want a replacement for it? I don’t think so!
When fully charged, l can only hoover one room then charge it again to hoover another room. Very disappointed!