Do not go near Brother
I would not come anywhere near Brother printers. My experience with them has been a nightmare. Purchased a laser printer at Officeworks and within 6mths (not even used much) it just stopped working and would not turn on. Contacted Brother and they do not replace, instead they repair. Their repair partners are hopeless. 1. Partner repairers are useless. I've contacted one nearly everyday and either can't get through or never there for me to drop the printer off. Brother then want me to travel elsewhere further to another of their repairers. A huge inconvenience. They'll just send you everywhere without consideration of your personal circumstances. 2. Slow to respond. After complaining about their service partner and chasing them they offered to pick up. I never heard back and chased again. 3. Brother nor Officeworks will not give a refund for their rubbish printers. 3. Their technical support is atrocious. After care sale non-existent. The person I dealt with was terrible, no empathy at all. Unless you want to deal with rubbish printers and horrible non existent support do not buy this brand. You will regret if something goes wrong. I have been battling and chasing for.nearly three weeks and my printer is still not fixed. I'm at a point where I am traumatised when I see or hear of this brand. I just want the printer gone and my hard earned money back. I have reported the company to ACCC and Fair trading for breaching basic consumer rights for products and repair.