One star on this occasion!
One star on this occasion!
Use and recommend FFX for years, always everething used to be just right.
Not any more, after sale service is bad, comunication is difficult.
Edit: even after few phone calls the issue was not resolved!
Edit2: FFX will call you and assure you that bad service is absolutely OK, then will add it to your review to make sure everyone know about how much they care.
Reply from FFX
Good afternoon.
Thank you for your review.
My sincerest apologies regarding the issues with your recent order.
We are currently investigating further and will be in contact with an update.
Kind Regards
Chris
FFX Team
Good morning, Dimitar.
Thank you for your review and taking the time to discuss your concerns with me today.
As we discussed, our team highly values customer feedback, and there were no clear issues with communication. We strive to maintain transparency in all aspects of our service.
I also want to clarify that, as we approach the busy Black Friday period, we have different promotions available on our website and our FFX eBay page. This variety is intended to provide you with the best possible options and value for your purchases.
If you have any further questions or if there's anything specific, you'd like assistance with, please don't hesitate to reach out. We are here to ensure that your experience with us continues to meet and exceed your expectations.
Kind Regards
Chris
FFX Team