Review of QuietOn


Rated 2 out of 5 stars

Be very very careful when buying from Queiton

My massive disappointment is not with the plugs. I haven't even got them yet. It's with the fact that although the website has a union jack on it, is in english, and gives the impression that this is a retailer in the UK.

Imagine my surprise whan a £249 pair of earplugs arrive and the postman asks me for a further £57.80 import tax!!!!!!!

This is NOT CLEAR AT ALL....and Queiton should make this visible so that people aren't conned by the British flag and english language website. This is completely unacceptable!!!

November 10, 2023
Unprompted review

Reply from QuietOn

Hello there, and thank you for taking the time to write your review. We do mention the possible custom fees throughout the purchase process on our webshop, as well as at the check out page (it does mention that customer is responsible for duties and taxes). These terms are also stated on our T&C's. If you wish to discuss anything in more detail, please get in touch with our CS team and they'll be happy to help.
Best wishes, QuietOn Team

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