Review of ZAVA UK


Rated 1 out of 5 stars

If I had an NHS doctor

If I had an NHS doctor, I wouldn’t need to pay for my meds, but Zava won’t prescribe the breathing meds I have been on all my life if I don’t have a doctor. I don’t want them for fun! I just want to breathe. I’ve had diagnosed asthma since 1957 and diagnosed COPD since 3rd February 2012. Monitoring wasn’t great, though, and I don’t want to depend on the NHS to stay alive. Still, it must all be in records and I have numerous prescription slips, if proof is required.

It’s worse than a chocolate teapot. Their adverts in my emails are now blocked.

November 8, 2023
Unprompted review

Reply from ZAVA UK

Dear Susan,

Thank you for your review.

As a remote prescriber, there are strict guidelines that our doctors follow. I'm afraid that due to the medical information you had shared, our doctors did not feel it was appropriate to prescribe on this occasion and have cancelled and refunded your order.

Some medications do require a formal diagnosis or regular monitoring by a GP. Please kindly note this decision was made in the best interest of your health.

If you have any questions, please feel free to reach out to a doctor via your patient account.

Kind regards,
Blaire
Customer Support Manager