I wish I could give a star minus
I wish I could give a star minus. The website for spare parts is useless, frustrating, time-wasting and pointless. The phone system needs throwing in the trash. I will never buy another Hoover product simply because of the non-existent customer service.
October 31, 2023
Unprompted review
Reply from Hoover
We are very sorry to hear your experience has not been satisfactory and we would like the opportunity to make this right. If you would be kind enough to send us your name and address details to social.media@hoovercandy.com we will look into this matter further and be in touch.
Kind regards,
Tara
The Hoover team