Arrived back at Silverzone in pouring rain, it took an age to retrieve my key, was sent to the wrong parking bay, eventually found my car only to find that the internal drivers side door handle had been broken, my fault for not reporting it there and then but it was now gone 2.00am in the morning we had been on the go for many hours and were tired, cold and soaked to the skin and just wanted to get home, really could not face going back to the chaos in the reception room, add to this the valet parker had scrawled some message on the yellow tag attached to my key about the issue with the handle so thought it was pretty safe to contact them once home, might have guessed really so no real surprise - they asked for pictures of both the broken handle and the scrawl on the fob but have dismissed any claim due to me not reporting it before i left the park. As you can see from many of the reviews on here, i am not alone in experiencing damage or just damn right neglect to my vehicle so please do yourselves a favour and consider a taxi or any means which saves you having to use Silverzone car park. I will never be coming back here !!!