Review of Airport Parking-bristol


Rated 1 out of 5 stars

Horrendous dificulty for Blue Badge holder

I entered long stay car park (I was prebooked and paid for) only to stopped immediatelly by parking attendants, they explained that I must park at the rear of the car park because of construction work. I explained that I am a bluebadge holder and had difficulty walking, they then told me I would have to use the multi-storey carpark, I had trouble getting out of the long stay, stuck at the exit barrier had to call for assistance, explained to the operator that I what I had been told to do, operator was confused and asked me to wait which seemed like ages before the barrier went up with no explanation at all from the operator.
Drove up to the multi-storey carpark and entered with no problems. Walking to the terminal building we discovered that the route had be blocked by the constuction work and diverted which seemed like miles when you are disabled.
Same problem on our return miles to walk back from the terminal, not quite so bad on the way back to the carpark as it was all down hill. Drove to the exit barrier which would not open when ticket inserted again had to call for assistance, it took ages and ages for the operator to answer, had to explain all about be sent to this carpark, he then asked me to wait because he knew nothing about blue badge holders being sent to the multi-storey, eventually after 10 minutes he eventually opened the barrier and off we went.
Overall an horrendous experience, perhaps we should use another airport until construction has ended, unfortunately for us we booked another trip before we went through this experience and will have to go through it all again at Christmas

October 16, 2023
Unprompted review
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