I'd been buying loose dishwasher powder from a refill shop but hated the chemical smell and artifical fragrance. I took a gamble on Bide and had to wait a few weeks for a batch to be ready, but it was absolutely worth it! It does the job, I can use the right amount for my smaller-than-usual machine with no wastage - and it smells wonderful, of peppermint essential oils!
I absolutely love the company's ethics and would love to see them expand enough not to have to make 'on demand'. And maybe start supplying refill shops too?!