The email address bounces and my 14 Sept order was not fulfilled. I cancelled the payment on PayPal today.

UPDATE: My order slipped through the net (which happens) and the company said they will sort out the bouncing back of emails (outlook.com works; outlook.co.uk bounces back - even though that is the address their order emails are sent from).

I have raised stars from 1 to 4 as a consequence.