Quite simply, the shoddiest most useless outfit I have ever come across in ANY service industry, not just property agency. I rented thru them. I cannot possibly list here the numerous issues. In particular 1 issue tho... They told me that after rental it required cleaning at £200. I looked at the check-out report, it stated "No cleaning required". So they attempted to commit FRAUD and take money from my deposit. That's how low this company is. AND they took 2 MONTHS to refund my deposit!