I recently signed up as a new customer on LiveScoreBet, opting into the promotional offer of "Bet £1 on Spurs v Liverpool - 1 goal or more enhanced odds 70/1 - winnings paid as free bet tokens." The process was smooth, and I was promptly credited with the free bets upon winning. However, when it came to withdrawals, there was a hiccup.

Despite the withdrawal policy stating that it should be processed within 24 hours, my withdrawals exceeded this timeframe, they were still pending after the 24 hours. It wasn't until I reached out to them via live chat that the process was initiated after further delay. The app itself is good, and the company seems reliable, but there's room for improvement in adhering to their own policies. It would be beneficial for LiveScoreBet to consider compensating users with goodwill tokens when such lapses occur.

Edit: Dropped a star, response seemed to disregard my critical point.