Review of Paul Fox Estate Agents


Rated 1 out of 5 stars

They can lie and break regulations

I have never known any company to be so underhand and unprofessional. Their marketing materials make it seem how incredibly professional they are. The sad reality, for me at least, is that they are underhand, lie, make things up and show a blatant disregard for rules and regulations. I have considered reporting them to Trading Standards but a recent personal crisis has made that impossible. To conclude, I am disgusted with their lack of care and professionalism and their outright lies. Estate agents are some of the most disliked people, and much to my disappointment, I absolutely now know why that is so. Yes, this is a dig at them but it is more that justifiable. They are really not nice people as you may or may not find out the moment you run into a problem. Having read the review of RTV_Syrieprince here on Trustpilot, I can confirm they are liars and can certainly be the opposite of understanding, considerate and ethical. No lie, they have left me traumatised and everytime I see one of their for sale signs, I cannot help but feel triggered and angry. I only wish I could have given them zero stars here! A really vile company from my experience, that I cannot ever recommend.

September 22, 2023
Unprompted review

Reply from Paul Fox Estate Agents

Thank you for leaving a review of Paul Fox Estate Agents.

Our business is a family firm, established in 1991, that prides itself on giving honest advice to buyers and sellers in all aspects of property transactions.

Our customer service is very important to us. We have a rating of 4.5 (out of 5) from 286 reviews on Google.

Naturally we are disappointed to read your comments. It would be appreciated if we could understand more detail about the service you received.

If you could share your contact details with our Marketing Manager, Malcolm Barnard via email (mbarnard@paul-fox.com) we would be more than happy to discuss your concerns further.

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