Review of Jet2holidays


Rated 1 out of 5 stars

Ls227 15th September delay.

Ls227 15th September delay.
Jet2 say the delay was 2hours50mins even though I have a photo of the plane on the tarmac at 3hours2 mins .
Sorry Jet2 but on this occasion you let us down badly.

September 15, 2023
Unprompted review

Reply from Jet2holidays

Hi Michael,

Thanks for your review.

I'm sorry to read about your recent experience whilst on holiday.

If you'd like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course.

Thanks again for your review.

Kind Regards,
Gemma Stocks
Customer Service Executive Support