Hello
Confirmation of payment and order was as expected.
However no further contact regarding tracking or shipping was received.
After 10 days I called to find out item was not held in stock. Waited for a reply and update … nothing. Rang through on many occasions, either no reply or no further updates other than “we will call the suppliers” Again no further update to me supplied. I then rang again to cancel the order and oddly the order turned up whilst on the phone.
Overall poor customer service. Updates for online ordering should be streamlined and customer led. Yours are quite frankly pre-historic in their execution.
I can’t say I would recommend or order from you again unfortunately. This was a single item order for over £250, an item I use regularly, so a lot of future business lost!