Ironically I thought buying from Philips was a safe bet.
I was wrong.
Iron broke after 6 months.
I have had to chase at every step of the way in an attempt to get a refund - and still no money despite a promise it would be in our account last week.
They received the faulty iron weeks ago.
Appalling customer service.
I asked to speak to a manager and was told I had to wait 2-3 days for a call back.
Do not purchase from Philips if you want quality customer care.