Lovely item but they put wrong address…
Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service
Edited after their response here : I contacted their customer service via email regarding the issue with the label . It's been weeks now and they haven't even bothered to respond. I will definitely not order from them again. Very ignorant company
Reply from Larizia
Hi Kat,
Thank you for your review.
We're sorry that we fell short of our usual standard this time.
We've since conducted an internal investigation to discover what happened and how it happened, and steps have been put in place to ensure this doesn't happen again.
After a search of our system using both your name and the email address on your order, I can confirm that we do not have any prior communications from you regarding your parcel.
-Rachel.