Review of Lazada


Rated 1 out of 5 stars

Awful delivery service

It would be a good website but unfortunately their delivery partners are a disaster (I guess the cheapest around). Most times they leave your house without even trying to deliver your parcel (they don't ring the bell or try to call you).

For most deliveries I end up spending hours following up with Lazada's useless customer service who keeps repeating condescending sentences which don't answer what you say. They also seem to have the policy to never compensate their clients even when they're clearly wrong.

August 25, 2023
Unprompted review