Hi there, I can understand that your instructions were not followed to leave the parcel to the safe place and did not knock on your doorbell and you parcel dumped it in plan view and the parcel is missing. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.