Review of Canterbury


Rated 2 out of 5 stars

Let down by website/ordering problems

Just tried to place an order on their website but the Tracked Click & Collect UK delivery option stated on their website is not working. The Canterbury.com livechat agent I messaged confirmed that their computer system showed that there is a fault with their website. The agent suggested that I try to order again in 48 hours but some of the items I was going to order are only on offer today (for 24 hours) so I will miss the offer on them. Overall, a bit disappointed in an otherwise good company.

August 24, 2023

Reply from Canterbury

Hello NN,

Thank you for taking the time to leave your review.

I am sorry to hear of this matter and I want to get this looked into.

At present I cannot locate your account, can you please update your review or contact us via your account.

Kind regards,
Jess