I am just writing this review because I am very frustrated with the response from customer support. I paid for priority and tracked shipping so that a friend could receive a birthday present in time. However it it has now been over 3 weeks since placing the order and still I have not received my package. My friend who ordered non-priority shipping ordered her parcel 10 days after me and received her package a week ago. I don’t understand how this acceptable service, and when I have acquired about compensation I have either received an automated reply or no reply at all.