Terrible service
Terrible service. Paid for and send a time sensitive letter via next day guaranteed delivery by 1pm. That was 11th august. It is now 18th august & it still has not been delivered. Customer services are less than useless with a dont care attitude. Send your time sensitive via ups it may cost a tad more but will actually get there unlike the not so great british mail.NE124552831GB
Reply from Post Office
Hi Mark, thank you for taking the time to leave a review and apologies your experience was not a more positive one. However, just to let you know we are a separate company to Royal Mail and have no involvement in the handling or delivery of mail items. You'll need to contact Royal Mail directly, please call 03457 740 740, tweet @RoyalMailHelp or email here - https://personal.help.royalmail.com/app/webforms/contact/c/310 -Jess