Review of Intuit QuickBooks UK


Rated 2 out of 5 stars

Avoid Quickbooks

3 months free started and ended on the same day. Didn’t cancel my subscription.
Paid 0.99 per month for first 6 months through bank account. Money was taken from my account but won’t let me get into quickbooks as an error occurred.
Not sure this app could ever be anything more than a headache.
Have now had £9.99 taken from account same day and had to cancel subscription before they take more.
Was still unable to get into app.
Quickbooks support is non existing.
Quickbooks reply on here doesn’t address the fact that they’re customer care is not acceptable. Spoke on chat a few times last one told me I was connected to quickbooks US!!
Tried phoning customer care but didn’t recognise my phone number, so wouldn’t speak to me. At least you have my money for providing nothing in return.
I’m now with another accounting app and more than happy.

August 14, 2023
Unprompted review

Reply from Intuit QuickBooks UK

Hi Peter, we're sorry for the trouble that you've had with this. All subscriptions are eligible for one promotional offer - either a free trial or discounted period. Once your discount ends, you won't be able to sign up to a different offer on the website for the same account. So that we can get some further details on your subscription and to check for any issues that you're having when accessing this, please see & respond to the email request for further info from this site - thanks!

Georgia - Social Media & Community Team