Review of Record go Mobility


Rated 4 out of 5 stars

Good company to hire from.

Alicante airport - Recordgo desk is easily found, although I have used this company on a number of occasions. Pick up was quick and easy. Got the keys and went to the car garage. Located the car, very pleased, until I unlocked and opened it, and the smell of smoking hit us. Previous users had obviously smoked in the car, and it was a very strong smell. We tried using some air fresheners within the car and also got a cleaning spray to try and get rid of the smell, but the smell was always there in the background for the full two weeks of the hire. Returned the car with full tank of fuel and dropped the keys in a key box as it was early and out of office hours. The fuel which was prepaid at start of hire was then refunded back to my account within a couple of days of my return home. Everything was great as normal with this company apart from the smell in the car, which is the reason only gave four stars.

August 6, 2023
Unprompted review

Reply from Record go Mobility

Hello Graham! We are pleased to know that you appreciate our service and we appreciate your suggestion to improve it. We are always willing to listen and take into account your opinions to offer a better service. Thank you!

Advertisement