Cannot get to speak to anyone!!!
I ordered a DNA Kit by mistake and could I get to actually speak to someone about cancelling the order - NO! Silly automatic bots and going round in circles for an hour! Then when I actually get through on a telephone number I am on hold for over 20 mins - I'm guessing that will charge me! I JUST WANT TO CANCEL THE ORDER!!! I will be deleting my account and not recommending this company ...
August 7, 2023
Unprompted review
Reply from MyHeritage
Hello Emma-Jayne,
I would be more than happy to assist and follow up.
Please contact me at Barry.vipsupport@myheritage.com from the registered email address of your account at MyHeritage. In addition, please provide a direct link to this review.
Thank you,
Barry, MyHeritage Team