Review of UPS UK


Rated 1 out of 5 stars

Appaling contradictory information…

Appaling contradictory information about my consignment. A text from UPS said it would be delivered between 11am and 3pm so I waited in. At 14.30 UPS Website saying it will be delivered today but in the morning! Yet tracking has it in Belgium!

Spoke with UPS via Twitter, who gave no real answer other than 'it'll be more accurate when the consignment arrives in the UK'

It arrived at the UK delivery office overnight and was scheduled to be delivered in a window which expired 90 minutes ago. Still no parcel.

August 1, 2023
Unprompted review

Reply from UPS UK

Hi Adrian, we are really sorry to read that the automatic system is confusing. Please share more details about this at uktrustpilot@ups.com. We'll check on this. - Fernando