Ordered a vinyl 4months ago
0 contact from merchbar.
0 offer of refund.
0 response to emails.
I've sent a final email asking for a refund or I'll be taking my issue to small claims court.
Reply: they did reply quickly. Doesn't change the fact you took my money for 3 months and sent absolutely nothing. And my refunds still not landed.
July 28, 2023
Unprompted review
Reply from Merchbar
Hi Fenn, we understand your concern and we’re sorry for the delay in shipping your order. For context, our Fan Support team has responded to your cancellation request three (3) hours after you placed your order. To confirm, your order has been canceled and refunded in full. Thank you for your feedback.