Had tried to sell a car & then buy a car from Cazoo , the customer service was non existent cold & uncaring , called into the Carlisle branch of Arnold Clark & was greeted by Chris a fairly new sales team member , he was very polite spoke to me like I was a real person not just a quick sale & went out of his way to help me find the car i was looking for ,couldn't have asked for better service , no pressure to buy , the whole process was very good , will definitely come here again ,Dumfries Renault/Dacia branch please take note Im STILL waiting on you getting back to me about buying a car .