I made the switch to Octopus Energy in August last year, and it's been an incredibly positive experience. The move was prompted by my decision to install solar panels and a battery at home. Switching to Octopus Energy's 'Go' tariff has been a game-changer, helping me reduce my energy bills by over £300 per month.

Of course, solar panels and batteries play a significant role in these savings, but the ability to draw energy at cheaper rates has been critical, especially given the recent rise in electricity costs.

I've had to contact Octopus Energy's customer service on several occasions for various reasons, and each time, they've been nothing short of brilliant. Their team is responsive, helpful, and always ready to assist.

However, I do believe there's room for improvement. It would be beneficial if Octopus Energy could make switching to other smart tariffs easier or even more customizable. A system that recommends the best tariff based on individual solar PV setups and other factors would be a great addition to their services.

In conclusion, I highly recommend Octopus Energy for their competitive tariffs, excellent customer service, and commitment to renewable energy.