Got an email: Your package has been delivered!
Got a text message that my item would be delivered in the morning after 09:30. So I was expecting knock on the door, waiting and waiting...and suddenly email from DPD arrived: Your package has been delivered! So I replied: No, it wasn't. Can you please advise where your driver left the package? No response. Called my supplier, who contacted them as well with no response. If this is reliable service, then I am a Prince of Egypt. Absolutely shocking service!
Reply from DPD Ireland
Good Morning Daniel,
Thank you for bringing this to our attention.
We would like to look further into this. Can we ask you to send your consignment number, with any other details you have about the parcel, and mark for the attention of
Trustpilot, and send to Trust@dpd.ie
Please be ensured your query is noted and once a representative is available to action this, they will do so. Sincere apologies for any inconvenience caused by this.
Warm regards,
Team DPD Ireland.