Dont Bother with extended warranty or…
Dont Bother with extended warranty or service plan .Purchased a car in Feb from Nelson no issues with the sale . car developed a caliper fault within 8 weeks . after some arguing with service they agreed to look at it stripped and fixed . Was Informed if reoccurs call us ..Called service 08/07/23 . Was informed no diagnostics available in NW of england for a month . So what it is the point in paying for extras when you cant access their network of garages for an urgent repair such as brakes sticking on and grinding .. I wont be going back for my next purchase service and after care is not good enought .. Informed the Finance Company today to get them involved
Reply from Perrys Motor Sales Ltd
Hi Gary,
Thank you for taking the time to let us know about your recent experience, this is not the standard we strive for. We appreciate you bringing this to our attention and we would like to investigate this further. If you are willing, and at your convenience please contact us at GroupCRM@Perrys.co.uk and include any relevant information such as car registration, dealership and any relevant dates or times so that we may improve our processes and work towards a resolution.