25 mins online chat to order a new drawer. Had to provide all my personal details twice over so my account could be verified. This was pointless as despite my account being accessed and me only having 2 items registered on there I had to provide every number on my integrated freezer known to man. Despite these all being listen on my account for ease.
Painful, not customer friendly. The staff member kept disappearing for minutes on end with no communication to say what they were doing or how long they would be.