Good morning, 

Thank you for letting us know about your experience with us.

Here at Blackcircles we always aim to provide the most seamless service, however, it is clear from your feedback, we have let you down. Blackcircles and I personally apologise for the issues encountered.

This is not the service we aim to provide and please be assured that all feedback will be taken seriously and passed over to the relevant teams for follow-up.

One of our dedicated team will contact you.

Thank you, 

Enoy
Customer Care Team