We popped into store today, unfortunately with a complaint about our latest holiday, with the airline, Larraine greeted us, we explained the issues, she sat, listened with empathy and told us exactly what to do.
We were then sitting and chatting, totally at ease, starting asking questions about another holiday, again Larraine listened, she looked up exactly what we wanted, even price matched for us. So landed up booking our honeymoon Great customer service, really appreciated the help and advice.
Thankyou 😊 x