Review of airBaltic


Rated 3 out of 5 stars

My flight from London Gatwick to…

My flight from London Gatwick to Tallinn was on time and went fairly well. My only complaint would be the air quality/air conditioning on the plane. When we were boarding it felt like stepping into oven. The plane was unbearable hot to the point of being danger to your health. People were desperately fiddling with the things above your head where the air should be flowing from. It was so bad it took my all strength not to get up and storm out of the plane. Thankfully the ac was switched on once the plane took off but it still wasn't strong enough. People were fanning themselves with newspapers. It was very uncomfortable. I'm not looking forward to my return flight in few days time. Not sure why they keep the plane so hot but its not ok and sooner or later someone will faint or worse.

June 27, 2023
Unprompted review

Reply from airBaltic

Hello, Kat, thanks for sharing us your experience and apologies for this situation. Please note that air conditioning is usually turned on together with the aircraft's engines. If it still feels too hot - we can invite you to contact our Cabin Crew. However, there can be situations when someone's perfect temperature is too cold for other, etc., however we are doing everything possible to balance this out for all the passengers. Thank you.

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