Review of AUTODOC - Great Britain


Rated 1 out of 5 stars

Ordered parts to pass a failed MOT on…

Ordered parts to pass a failed MOT on Monday 19th June, all items were listed as in stock. Delivery time was listed as 1 to 2 days after receipt of payment, which I received on the same Monday evening. It is now Saturday and still no parts.
Had they advertised the delivery as 1 to 2 weeks I would have purchased my parts elsewhere. Now I'm left having to pay £45.00 for an MOT retest instead of a free retest because of their failing to deliver on time. It turns out the parts were not in the country and were being shipped from Poland, which is never likely to make it here in 1 to 2 days.
Poor service, misleading customers to take their money.

June 24, 2023
Unprompted review