If you have a damage claim, Kia advise you go to them for repair rather than your own insure's repairer. DON'T!
These clowns sent me to D Walton in Manchester who were wholly incapable of satisfactorily repairing my car. Apparantly for a small dent, it needed a new passenger door. After 4 weeks and 5 days the car was returned in an appaling condition. The repair was shabby, paintwork blistered in an 'orange peel' texture, door hung badly and damaged trim re-attached to the vehicle instaed of being replaced. The vehicle had received no competent quality check and was returned covered in cutting paste! Kia take no responsibility for this and are an absolute disgrace. I am going to sell the vehicle and purchase from a quality manufacturer. NEVER BUY A KIA!!