if i could 0 stars they would get 0 stars. I ordered a suitcase for cosmetics. First that with several parts broken, scratches everywhere and 2 sides of the suitcase were bend, screw parts were loose, causing sharp edges.. After alot of emailing and troubles they send me 2 new parts. They arrived parts were in different color than the rest of the suitcase. when i asked for a new part in the same color, their answer was that is was functional and therefore i dont get new parts.
first of all what a useless customer service. i did not paid for a suitcase that is damaged and secondly i did not pay for a suitcase that is being delivered in different colors. useless.
i will never order again from tectake.