I ordered some essentials for my friend's birthday and had a really smooth shopping experience.

Dispatch was very quick (1 day) and their free/standard delivery service option is fully tracked.

Unfortunately, I had some issues with the delivery and had to get in touch with their support. My experience with their customer service (Live Chat) was fantastic, they were apologetic and understanding. They made a difficult experience into a good one and I will be using them again in the future :)