We received 2 horizontal column radiators on 25 May (nearly £1000) roughly 1.6m and 1.8m long. As our plumber was due to install them and do other work on 6 June, we left them in their packaging to avoid damage. On opening, the plumbers found both radiators to have an extremely poor finish along the top and underneath. Many of the joins between the columns did not have a painted finish, there were gaps in the column joins. Our plumbers had to fit them as our carpet was being laid a few days later - they fitted them with the least poorly finished parts on top. Trade radiators offered replacements when they saw the photos but we declined on the basis that the carpet was fitted and the least risk of damage was to leave them in place and if we did replace them, we would buy elsewhere. If the poor quality finish was only on one radiator I could accept that this was unusual, but both radiators were the same. We accepted a 20% discount as the best way forward and will not buy from them when we update our next room. Be warned,