First time using Airalo. No success.
First time using Airalo. Downloaded it and tried following all directions. I bought a package for the UK I was never able to access the internet at any point unless I had Wi-Fi.
I have voiced my opinion twice to customer support and would like a refund. I have yet to hear back.
June 9, 2023
Unprompted review
Reply from Airalo
Hi Jill! Thank you for your feedback. We are sorry to hear that you had issues with your UK eSIM. We would like to help you out with this issue. Our support team will reach out to you by email to give you a solution. Kindly check your email once you are available. We are looking forward to helping you. Thank you for your patience and understanding.