Not sure who verifies the taskers on what they do, but appear to send anyone, even with no skill. In the last 2 years, there has been people who come late, no equipment, and skill on how to do the job. Last cleaning person- late, no materials (even though we discussed before) and took a lunch break, and then saw on video that they were just relaxing outside smoking. I know it was a small job, and wasn't the best, and charged me for 3 hours. Not sure how the support and trust fee applies when you send people who practically steal time and money. I can use this service going forward.