Near impossible to contact
Near impossible to contact. I do not like companies who take your money then after me chasing the order to be told that items are not in stock this day and age parts should be next day ! Other companies can and I did send a web enquiry with no response
Reply from DIY Spare Parts
Hi Ben, sorry you have not been able to reach us. The phones are mega busy at this time of year, but the phone message does say to use the contact us form on the site if you cannot get through. I cannot see a web enquiry from you though.
Your order was placed on 25th May and was dispatched to you yesterday. You should have received a dispatch notification email.
With the bank holiday weekend, it took us 2.5 working days to get this part dispatched to you, which to be fair at this time of year and with the volume of orders coming through, is pretty good.
The dispatch email will have contained the tracking number for the parcel, but we will email that to you privately, in case you did not receive it, or it went into your spam folder.
Thank you for your order.
Kind regards,
DiY Spare Parts Team