We were charged over £700 by changing…
We were charged over £700 by changing our direct debit on two occasions. It was their error yet it took a huge amount of time and effort on our part to rectify this. It happened more than once which makes it worse.
May 9, 2023
Unprompted review
Reply from E.ON Next Energy Ltd
Hi there,
Thank you for leaving us a review, it helps us improve.
First of all, I'm sorry to hear about your experience with us, this is not the service we wish to provide.
I've requested to get your account information, once I have it, I'll be in touch.
Milly