BEWARE WHEN ORDERING GRAVEL
Ordered bulk bag of golden flint gravel , everything went ok, driver helpful. Decided I needed another bag of the same , everything fine until emptied bag to find it was a different colour to last bag, contacted TH only to be offered another bag to mix in at trade price (£90 instead of £100 ) big deal .Asked to speak to a manager and told he would ring me ..still waiting .. Have always gone there for materials but alas no more .Very disappointed in there attitude
Reply from Terry Howell Timber & Builders Merchants
Hello Mr Russell
We would like to extend our apologies for your experience the second time around, our management team will be in touch with you today.
As stated on our website, this product is made with naturally occurring materials, so the colour and texture may vary. This should always be taken into account when using for decorative purposes.
We hope this has not put you off from using us again and we hope to see you in the future. If we can help in any way in the meantime, please don't hesitate to get in touch.
Kind Regards,
Terry Howell Team