I have never signed up to Temu and yet
I have never signed up to Temu and yet, somehow they have been sending me text messages, claiming I have a delivery coming for the last 3 days. I've never been on their website, never downloaded the app and certainly never opted into marketing from them. Be very careful as this feels like one huge brushing scam. I have now attempted to unsubscribe my phone number, despite never having actually subscribed. Let's see if it works. They're clearly not an ethical or law abiding company.
Reply from Temu
Hello Laura, thank you for your feedback. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. To manage your notification settings, please go to ‘Settings’ in your Temu app or on Temu.com, select ‘Notifications’ and then ‘Edit’ to adjust preferences for alerts. If you are using Gmail, you may also click on the ‘More’ button in the upper right corner of the email and choose “Stop seeing this Ad”. What you have shared is out of the norm. To protect your privacy, we suggest you contact our customer service through this link: https://m.temu.com/t/ZXIdkZadzEA. You can also message us through Temu.com or Temu app live chat, email us at help@temu.com, or call us at 1-888-495-8368. We'll try our best to help find a resolution for you asap. Thank you and have a nice day!