Review of Arighi Bianchi


Rated 1 out of 5 stars

Late Delivery - No Communication

Edit: Further to the response from Nick Bianchi, we have still not heard from the store. Standard feedback response with no action actually taken. Very insulting.

Original Review: I am so very disappointed with Arighi Bianchi. I emailed them as such and received a bland email in return, which did not address the issues I raised. Having received two Spink and Edgar chairs, one had a huge grease mark on. And other parts of our order have not arrived within the timescales they advised. We are desperate for our dining furniture as we do not have any at the moment. We ordered the dining table in February for an end of April delivery and we are yet to receive it heading into the second week of May. The dining chairs we ordered later, and have an expected delivery of 21st July. So we have to wait until then to get our order. Absolutely ridiculous. Will absolutely not use Arighi Bianchi in the future.

May 5, 2023
Unprompted review

Reply from Arighi Bianchi

Dear Bec

I am very sorry to read your review and I totally understand your need for dining room furniture.

Lisa, our Store Manager, is keeping me personally updated on the status of your orders and I know that Sharon and Doug are keen to offer you solutions for any delays with your furniture.

Once again, my apologies.

Best wishes

Nick Bianchi