Review of Cazoo UK


Rated 1 out of 5 stars

Hello everyone just a quick update…

Hello everyone just a quick update about Cazoo and their non existent customer service the 14000 pound Mercedes is in the garage yet again that’s the 3rd time in around 6 months. You would expect that with such an expensive purchase Cazoo would be very helpful in getting the problem solved. But nothing just the replies which have been posted on trustpilot. Cazoo has not been helpful at all so my advice to anyone interested in buying a car with piece of mind is stay well away from Cazoo because if any problem should arise you are on your own…

May 4, 2023
Unprompted review

Reply from Cazoo UK

Good morning Jason,

Thank you for taking the time to leave your review, we really appreciate the feedback.

We are sorry to hear about the issues you're having with your new car and the timeframe it is taking to get these issues resolved.

We have requested further information from you to review your customer experience with us, we will be taking your feedback on board to improve our services.

Many thanks,
The Cazoo Team