Review of SerenataFlowers.com


Rated 3 out of 5 stars

Poor Delivery

Poor Delivery
This is the first time I have used this Company I normally use Bunches. I ordered a bouquet to be delivered on Monday as they did next day delivery. Monday came, update was Flowers were out for delivery. Nothing was delivered. Tuesday came, out for delivery still the message, At 4.30 No delivery, got in touch with Serenata promised me a email update. Never happened Will not use again. Flowers eventually delivered on Tuesday night, a bit later than next day as stated. Back to Bunches.

April 24, 2023

Reply from SerenataFlowers.com

Hello Macs,

Thank you for taking the time to provide your valuable feedback.

I can confirm we do advise in the checkout before you select your delivery date of a possible delay on deliveries.

Kind regards
Neale
Customer Support
Serenata Flowers

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